Privacy and data protection

Privacy Policy — learn in detail how your data is kept secure on Jayas

Protecting your personal data is Jayas' top priority. Everything is clearly set out here — what information we collect, how we store it, and whether it is ever shared with anyone.

Last Updated: January 2026
SSL 256-bit encryption

Every transaction and login session on Jayas is protected with 256-bit SSL encryption, preventing anyone from intercepting your data in transit.

Your Data Is Never Sold

Jayas never sells or rents your personal data to third parties. Your information is used solely to provide our services.

Your rights protected

You have the right to view, correct, and request deletion of your data at any time.

Secure Data Storage

All data is stored on encrypted servers. Payment card details are never held on Jayas servers.

Cyber Threat Prevention

Jayas conducts regular security audits and uses the latest cybersecurity technologies to keep your account protected.

Transparent Cookie Policy

This page clearly explains what types of cookies Jayas uses and why.

Before You Continue

This Privacy Policy explains how your information is managed when you use the Jayas platform. By creating an account or using the platform, you are deemed to have accepted this policy.

1. Introduction

1.1
Jayas' Privacy Commitment

Jayas (jayas.vu) places the highest importance on its members' privacy. We believe every individual should have full control over their personal data, which is why Jayas collects only what is strictly necessary to deliver its services.

In this Privacy Policy, we explain in plain language — what data is collected, why it is collected, where it is stored, and whether it is ever shared with anyone. No complex legal jargon, just straightforward and transparent information.

1.2
Who this policy applies to

This Privacy Policy applies to everyone who uses Jayas — whether through its website, mobile site, or any other digital channel — regardless of whether they are a registered member. Visiting Jayas means you are covered by this policy.


2. What Data We Collect

2.1
Information Collected at Registration

The following information is collected when you create an account on Jayas:

  • Full Name (as shown on your National ID)
  • Date of Birth (for age verification)
  • Email address
  • Mobile Number
  • Current Address
  • Preferred Currency
2.2
KYC verification details

For large withdrawals or security verification, Jayas follows a KYC (Know Your Customer) process. The following documents may be requested:

  • National ID (NID) or passport copy
  • Proof of address (utility bill or bank statement)
  • Proof of payment method (where applicable)
  • Selfie or Video Verification
2.3
Automatically Collected Data

Some information is collected automatically while you use the platform:

  • IP address and device information
  • Browser type and operating system
  • Time spent on the platform and pages visited
  • Gaming history and betting patterns
  • Transaction History
Type of Data Reason for Collection Retention Period
Name & Contact Information Account management 5 years after account closure
KYC documents Legal compliance and age verification 7 years after account closure
Transaction Records Financial compliance 10 years
Gaming history Dispute Resolution 2 years
Cookie data Experience enhancement Session or 1 year

3. How We Use Your Data

3.1
Permitted use

Jayas uses your information solely for the following purposes:

  • Creating and managing your account
  • Deposit & Withdrawal Processing
  • Sending relevant promotions and bonus offers
  • Customer Support & Dispute Resolution
  • Fraud & Anti-Money Laundering Prevention
  • Responsible Gaming Monitoring
  • Meeting legal obligations
  • Platform Improvement
3.2
What We Will Never Do
  • Sale of Data to Third Parties
  • Sharing data with unrelated advertisers
  • Marketing Communications Without Consent
  • Storing Data in Unsecured Environments
  • Using data beyond its stated purpose

4. Data Storage & Security

For Jayas, protecting your data is a technical responsibility — not just a policy statement. We genuinely invest in keeping your information secure.

4.1
Technical Security Measures
  • 256-bit SSL/TLS Encryption — applied to all data transfers
  • At-rest encryption — applied to data stored on our servers as well
  • Two-Factor Authentication (2FA)
  • Firewall & DDoS Protection
  • Regular Security Audits & Penetration Testing
  • Suspicious Login Detection System
4.2
Special Protection for Payment Information

Jayas never stores your full bank card or payment account details on its own servers. All payment processing is handled exclusively through PCI-DSS certified payment gateways.

What happens if there is a data breach?

In the unlikely event of a data breach, Jayas will notify affected members by email within 72 hours and take prompt action.


5. Data Sharing Policy

5.1
Jayas never sells your data

This is the most important point — Jayas does not sell or transfer your data to any advertiser, data broker, or third party. This will not change under any circumstances.

5.2
Limited Data Sharing

Your data may be shared only in the following cases and only to the minimum extent necessary:

  • Payment Gateway: Only the minimum information required to process transactions
  • Legal authorities: Under court order or regulatory authority request
  • Fraud Prevention: For fraud detection with approved partner organizations
  • Technology Partners: Only information necessary for platform operations, covered under NDA

6. Cookie Policy

6.1
Why does Jayas use cookies?

Cookies are small data files stored in your browser. Jayas uses cookies so that:

  • You can remain logged in
  • Your language preferences and settings can be remembered
  • Monitor platform performance
  • Show relevant offers
6.2
Cookie types
  • Essential cookies: Essential for the platform to function and cannot be disabled
  • Performance Cookies: Monitors site speed and errors
  • Functional Cookies: Saves user preferences
  • Analytics Cookies: Helps us understand how the site is being used

You can disable non-essential cookies through your browser settings, though some features may not function as expected.


7. Privacy of Minors

7.1
Child & Minor Protection

Jayas does not knowingly collect any information from individuals under the age of 18. If a minor has created an account using false information and we become aware of this, the account will be closed immediately and all collected data will be deleted.

If parents suspect their child is using Jayas, please contact our support team immediately.


8. Your Data Rights

Jayas believes you should have full control over your personal data. Accordingly, the following rights are available to you:

👁️
Right to Access Your Data

You can request to view all information Jayas holds about you at any time.

✏️
Right to Rectification

You may request a correction if any of your information is inaccurate.

🗑️
Right to Erasure

You may request deletion of your data in certain circumstances.

🚫
Right to Object to Processing

You may object to the processing of your data for specific purposes.

📦
Data Portability

You can request a copy of your data in a structured, portable format.

⏸️
Right to Restrict Processing

You may request that we limit the processing of your data under certain conditions.

Want to exercise your rights?

To exercise any of your data rights, contact the Jayas support team. Requests are typically responded to within 30 days.


9. How Long We Retain Your Data

9.1
Retention Period Policy

Jayas does not retain data longer than necessary. How long each piece of data is kept depends on its purpose and applicable legal requirements. Non-essential data is deleted after an account is closed, though certain information may be retained for a specified period to meet legal obligations.


10. Third-Party Links & Services

10.1
About Third-Party Services

Jayas integrates certain third-party services on its platform, such as game providers and payment gateways. These services have their own privacy policies. Jayas is not responsible for their policies but works exclusively with trusted, reputable partners.


11. Changes to Privacy Policy

11.1
You will be informed of updates

Jayas may update this Privacy Policy at any time. If significant changes are made, registered members will be notified by email and the date of the latest update will be displayed at the top of the page. Continued use of the platform after any changes constitutes acceptance of the revised policy.


12. Contact

12.1
Privacy-related questions

If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact the Jayas support team.

  • Email: [email protected]
  • Response time: within 24 hours on business days
  • Live Chat: Available 24/7

Start Playing Safely at Jayas

Your data is completely secure at Jayas. Register today and enjoy a trusted gaming experience.

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